There’s An App For That

With appointments, meetings, phone calls and personal life, how are you possibly supposed to keep track of it all? Well there may not be one singular app to organize every aspect of your life, but here are a few that can work in harmony to make sure things don’t start falling through the cracks.

SocialMedia_533640175.jpg

 

Evernote

evernote.jpg

This comprehensive note-taking app allows you to attach articles, documents, audio or video files to notes that you took during a meeting or phone call. You can choose from the basic, premium or business version to fit your exact needs. With this app you can create notes, checklists or even put a notebook together for multiple notes, making sure everything you need is in one place.

 

 

Google Calendar

If you don’t have a Google account, it might be worth creating one just to reap the benefits of the Google calendar. The calendar can be shared with whomever you choose so everyone who has access can see the schedule for the rest of the group. This can help with avoiding scheduling conflicts and setting up meeting times. You can alter the reminder notification for each event to hours, days or even weeks before the event based on your preference.

google.png

 

IFTTT

With your busy schedule, there might be tasks that you postpone frequently or even forget about. With IFTT, derived from the phrase “If this, then that…,” you can set rules for your media to do things for you. See the example graphic below. You can set a rule to get the weather report every morning at 7 a.m. so you can decide what to wear or you can have Twitter send out every Instagram post as an organic tweet to make social media engagement a breeze. There are thousands of programs you can incorporate in this app to make your life more hands off and less time consuming.

ifft.png

Text Me!

As a REALTOR® you need to be accessible to your current and potential client base. A great way to do that is to provide your clients with permission to text you. Texting can be equally as professional and less time consuming than phone calls, especially if the client only has a quick question.

IphoneChat_1040460781.jpg

The majority of Americans prefer texting over talking. In fact, texting has become the primary way Americans under the age of 50 communicate and 78 percent of people actually wish they could have text conversations with businesses. It can even help to increase good perceptions about you and your business. According to a report, 77 percent of consumers ages 18-34 and 64 percent of all consumers are more likely to have a positive impression of a company that offers texting. Plus, the response rate of a text message is over 200 percent greater than that of a phone call, Facebook ad or email.

 

As a society, we are always looking for ways to make our daily tasks more convenient and texting has been a huge help in accomplishing this goal. Being able to communicate directly with a business without going through operators and being put on hold is more appealing and convenient for consumers. They no longer have to carve a block of time out of their day to plan a phone call with a business. They can simply send a text when it’s convenient for them and have an ongoing conversation without disrupting their work.

 

Texting is also seen as a more personal form of communication than phone calls. Consumers feel more important knowing they are communicating directly with their intended party instead of having to fight through channels and being assigned a number in a line of awaiting callers. They want to feel as though they are getting personalized, individual attention and texting creates that virtual connection.

 

In a customer service focused career like real estate, you want to make sure you are doing everything you can to provide your clients with the best service possible. With the majority of consumers preferring texting over any other form of communication, implementing it could really elevate your business to the next level.

Tips for Increased Engagement on Social Media

Blog photo

We’ve mentioned in previous blog posts how important it is to maintain social media accounts to engage with your clients, but it’s not enough to simply have the accounts, you need to create and grow relationships with your followers. Here are a few simple tips to increase your engagement on social media.

  1. Be Visual
    • They say pictures are worth a thousand words, and that statement couldn’t be truer when it comes to social media. Most people won’t take the time to read long posts, but they’ll stop and look at a picture. Be visually engaging with your followers. They don’t want to just read about you and what you are doing, they want to see it, too. Post pictures, graphics, gifs, videos or charts to get your posts in front of the eyes of more viewers.

 

  1. Be Interactive
    • In order to get comments, you need to post something that is comment inducing. Post polls, questions or mini quizzes for followers to answer. This interaction will foster dynamic relationships between you and your followers.

 

  1. Be Real
    • Like mentioned before in previous blogs, people don’t just want to see the same old business focused posts all the time. Switch it up with fun photos of you and your clients or your beloved pet. Followers want to know that there is a real person behind the profile. At the end of the day, they are hiring you, the person, so make sure they know who that is.

 

  1. Be Responsive
    • It’s not enough to just be interactive with your followers, you need to be responsive. When followers comment on something you have posted, like or comment back! Responding will encourage more and more people to comment because they won’t feel ignored. It’s not necessary to respond to every single person, but if you can hit around 50 percent, that is enough to keep the comments rolling in.

Facebook Live

FacebookLive_1146777122.jpg

Facebook Live is a video streaming service provided by Facebook that was rolled out to the masses in April of 2016. This tool can be a great asset for increasing your social media presence. Here are a few ways that you can incorporate Facebook Live into your everyday marketing plans.

Open Houses

Before the in-person open house, whether it’s a few days or a few hours beforehand, take some time to create a virtual open house event on Facebook. During the event, do a video walk-through of the house and talk about the different features and important information. Start outside and work your way inside, just like a buyer would. Make sure you feature the entire house and point out the property’s best qualities. At the end of the video, tell the viewers the date and time of the physical open house and invite them to come talk to you or see it in person.

Sneak Peaks

Have you been contracted to sell a house that hasn’t been listed or marketed yet? This is a great chance to do a sneak peak live video. Choose one interesting detail of the house and create a live video about it, teasing viewers about the next amazing property that is about to come on the market. Consumers feel special when they believe they are the first ones to know new information so this entices them to share the insight with friends.

Q&A

As a REALTOR®, you probably get the same questions frequently in your dealings with clients. One thing you can do to address these common inquiries is to do a live Q&A session with Facebook Live. During a Facebook Live session, people can comment in real time with questions and then you can answer them. Start the video with a list of predetermined questions that you’ve been asked previously. Soon the questions should be rolling in and you can respond during the session as they are asked.

For instructions and tips on how to use Facebook Live, you can visit the following sites:

How to Use Facebook Live – HubSpot

Go Live on Facebook – live.fb

Tips for Using Facebook Live – Facebook

Here’s How to Go Live… – DigitalTrends

What’s in a Name?

SocialMediaLaptop_306265004.jpg

Sometimes one of the best parts of being active on social media is creating your online profile. You get to choose a great photo, come up with a catchy username and write an interesting bio about yourself. But, as a professional looking to engage with clients, there are a few things you should consider.

In a recent blog, we discussed the importance of using multiple social media outlets to market to your audience. In order to do that effectively, you need to keep your profile consistent and recognizable. Keep the same username, profile photo and bio for each platform. That way, clients will recognize you and be more likely to follow.

Username: Try to keep your username simple. It will be hard for clients to find you if they are searching for John Doe, but your username is ILovePizza72. It’s best to stick to basics and have your username be your first and last name. This includes refraining from using your middle name. It’s a popular trend to use your first and middle name for your profile, but your clients don’t know your middle name – they know your first and last. You can even go as far as adding a career designation to your profile. For example, instead of just @JohnDoe, you could make it @JohnDoe_REALTOR® or @JDoe_Homesale. Clients won’t want to spend a lot of time searching for you so the simpler you can make it for them to find you the better.

Photo: As a professional looking to engage with clients, the best photo you could use is an up-to-date photo of just you. It could be a professionally taken photo, a selfie or one that someone else took of you. As long as it is recent and clearly you, it doesn’t matter who took it. If you really want your profile photo to be you and your spouse or you and your kids, that’s fine. The bottom line is that you should be in the photo and clearly visible. You want to make sure that your clients can tell it’s your profile at a glance.

Bio: Online profile bios can be as short or as long as the character limit allows. The two most important things you should include in your bio is your occupation and your area of service. For example, the bio for John Doe could be something like this:

REALTOR® – Hanover, PA – Pizza Lover – Dad – Go EAGLES!

Final Tips: Make sure whenever you update one profile, you update them all. Another thing you can consider if you want more freedom to personalize your online profile, is to set up two different accounts; one personal and one professional. You can make your personal one any username, photo and bio you want while still keeping the professional one to interact with clients. The choice is yours!

5 Ways to Improve Your Social Media Approach

Social Media

1. Focus on People

Real estate is about promoting properties, but social media is for connecting with people. Use these platforms as a way to build & nourish your relationships with clients. This type of prospecting is the key to finding success with social media, therefore it should take up about 80% of your social media time.

2. Produce Content on a Regular Basis

One of the first things clients do when they hear your name is search it on Google, which then leads them to your social media accounts. By having fresh content available on these pages, you show them that you’re both informed and engaged. You don’t need to post every day, just enough to show you’re current. Think of producing content as about 20% of your social media activity.

3. Treat Each Outlet as its Own Platform

From Facebook to newspapers and everywhere in between, each social media platform is beneficial in its own way. Spending X amount of dollars on Facebook will translate very differently when spent on ads in your local newspaper. Invest your finances based on the results they will produce.

4. Implement a Strategy for Time Management

Posting frequently is important, but it doesn’t mean you can’t cheat a little. By utilizing the scheduling function on Facebook & using tools like Hootsuite and Buffer, you can schedule posts in advance. Try and schedule weekly so that you save time, but still share current information.

5. Make a Plan & Stick to it

Your social media approach should be rooted in strategy. Develop goals you’d like to accomplish and make it happen. Try creating a schedule to ensure you don’t duplicate posts, remember the best hashtags to use, and keep up with events that mean a lot to you and your clients.